Request a Quote

Bulk is any quantity above the packs listed on a product page. Send the material and the weight and we will come back with a price.

What to send us

MATERIAL

The product name or the INCI name. If grade matters to you — standardised percentage, particle size, refined or unrefined — say so, because it changes the price.

QUANTITY

Any weight above the listed packs. There is no upper limit and no fixed bulk break; the price follows the quantity.

DESTINATION

The delivery country and city, so freight can be quoted.

TIMING

When you need it. Standard lead times are below.

Send it to the address on the contact page.

Smaller quantities

Anything at or below the listed pack sizes does not need a quote — it is priced on the product page, and the per-gram price at each rung is shown so the break is visible before you buy.

Terms that apply to every order

MINIMUM ORDER

The minimum for each material is the smallest pack on its own product page. There is no separate account minimum.

BULK

Any quantity above the listed packs. Tell us the material and the weight and we will quote it.

PAYMENT

All orders are prepaid. Production or despatch begins once payment has cleared.

DELIVERY TERMS

DAP — Delivered At Place — unless something else is agreed in writing.

DUTIES AND TAXES

We do not collect customs duty, import VAT or GST. Those are payable by the customer, to the carrier or the authority, in the destination country.

LEAD TIME

7–10 days for most materials. 10–16 days for materials sourced from China, Japan, Korea, the United States, Europe, Brazil, Thailand and Indonesia. The band for a specific material is stated on its product page.