Sample Requests

The small-pack ladder is the sampling route. It is cheaper than a sample programme and it arrives as a real, documented batch you can formulate with.

Trial sizes

233 materials are stocked in a small-pack ladder starting at 10 g, and the most expensive actives go down to 1 g. Every pack ships with the same documentation as a bulk order — Certificate of Analysis, Safety Data Sheet and technical specification.

Why there is no free-sample scheme

A free sample without a Certificate of Analysis is not much use to a formulator: you cannot carry the result into a batch you intend to sell. A paid trial pack is a documented batch, so the bench work you do on it stands up.

Materials not in the ladder

Ask. Send the material and the quantity through the contact page and we will tell you what the smallest workable pack is.

Terms that apply to every order

MINIMUM ORDER

The minimum for each material is the smallest pack on its own product page. There is no separate account minimum.

BULK

Any quantity above the listed packs. Tell us the material and the weight and we will quote it.

PAYMENT

All orders are prepaid. Production or despatch begins once payment has cleared.

DELIVERY TERMS

DAP — Delivered At Place — unless something else is agreed in writing.

DUTIES AND TAXES

We do not collect customs duty, import VAT or GST. Those are payable by the customer, to the carrier or the authority, in the destination country.

LEAD TIME

7–10 days for most materials. 10–16 days for materials sourced from China, Japan, Korea, the United States, Europe, Brazil, Thailand and Indonesia. The band for a specific material is stated on its product page.